Healthcare sector is a multidimensional and complicated segment, strictly regulated, based on international and local norms as well as operational frames, and, consequently, its compliance to these relevant pre-requisites should be always adequately proven as valid.
According to the Euro barometer and WHO 2014 Facts, 20-40% of health expenditure is wasted due to poor quality in care.
Despite technological advances in healthcare, well-informed «consumers» of healthcare services (patients, health insurances, corporate byers), are rather skeptical and lack of confidence in healthcare services, unless a «seal of quality» is identified and awarded to the healthcare facility.
